Useful Community Phone Numbers:
Waste: Disposal Services, LLC --- 703-441-1111
Electric Utility: Dominion Energy --- 1-888-667-3000
Property Management: MJF Associates, Inc --- 703-369-6535
Security: Non-Emergency PW Police 703-792-6500 / Emergency 911
Towing: Dominion Wrecker Service (703) 590-0994
Thousand Oaks Board of Directors email: TOTABoard@TOTANews.net
Architectural Violations
I received a Violation in the mail, what now?
Answer: The Violation was an issue discovered by MJF Associates. Their investigators patrol the community to ensure that all sites are kept up to the current Thousand Oaks Townhouse Association (TOTA) standards. On the Violation, there will be posted a date by which you are responsible to complete any associated repairs. Once the repair is complete, call MJF and notify them. They will send out investigators again to re-assess the violation. If it is determined to be fulfilled in accordance with the current TOTA standard by the date noted on the violation, it will be closed. If it is not corrected/completed by the listed date, the associated property will start accruing fines.
Extension Requests: If necessary, you may request an extension of time to complete the work. You will be given a notification to be present at a Board meeting to explain why you are requesting the extension. If you don’t show, you request is denied and the current status of the violation still applies. Until the violation is closed, the fines continue to accrue.
What if I don’t fix the Violation?
Answer: To maintain the integrity of the community, the TOTA standards were established. If you choose not to comply with the established standards, you will be fined with accruing costs. If you do NOT correct the violation and the time the ARB allotted has expired, you will be charged the current fine rate ($10 a DAY) until that violation is corrected. When the amount of the fine exceeds a certain cost value, a lien will be placed against your property.
To avoid such circumstances, you may request a hearing before the Board of Directors during which you may explain your situation. The Board will then determine what actions to take: how much extra time will be given to you to correct your violation, additional costs, reduction of costs, or denial of your request.
Grounds Maintenance/ Snow Removal
Do I have to mow my grass?
Answer: Yes. You are responsible for the upkeep of your yard, as defined by the plot of land on which your home resides. According to TOTA Architectural Standards, "Grass shall not exceed six [6] inches in height". TOTA contracts with a landscaper to mow, weed, seed, and generally maintain all of the common areas.
Please note: some of the streets in our community are maintained by the State and will be managed by them accordingly.
Snow Removal on the community streets is performed on a contractual basis. We pay for Snow Removal on a case by case basis (a la carte). Please remember, you are responsible for clearing off your front sidewalk AND the common side walk in front of your house.
Neighborhood Watch
Do we have a Neighborhood Watch?
Answer: Such a program requires community involvement. We’re always looking for volunteers to help. If you would like to help, email the Board at TotaBoard@TotaNews.net. If you want to become actively involved in the direction and development of Thousand Oaks’ Neighborhood Watch Program, please to be invited to one of our monthly meetings. All community members may request to attend (homeowners and renters).
See Something, Say Something
If you have an emergency, call 911. If you ever encounter activity you feel may require police attention, do not hesitate to call the Non-Emergency number: 703-792-6500. When calling, it is helpful to gather as much information as you safely can:
-Car Make, Model, Color, Plates and distinguishing marks
-How many people involved, gender, race, clothes, and description of activity
Do not put yourself in harm’s way.
Playgrounds
Are there any Playgrounds?
Answer: Yes. We have several play areas throughout the community
Security Detail
Do we have Security Guards?
Answer: We have the privilege of having off-duty PWC law enforcement serve our community. They serve on varying schedules. Again, please call the Non-Emergency PW Police number (703-792-6500) if you see the need.
If you have any questions, we are here to serve.